Extending your final payment date
On some older Defera Installments plans, a Request Extension button lets you move your final payment date later, for a $35 fee. Your final payment date is the date of the last payment on your plan.
If your trip shows Change Schedule instead, there's no extension button. You still have ways to get breathing room, though: depending on your plan, you can switch to smaller weekly payments, pick your own payment dates or skip a payment.
Which one does my trip have?
Open Trips, tap your trip, and look at the buttons in the Payment Schedule section:
- If you see Request Extension, read on. The next section explains how it works.
- If you see Change Schedule, skip ahead to "What if my trip shows Change Schedule?" below.
How do I request an extension?
- Open Trips and tap your trip.
- In the Payment Schedule section, tap Request Extension.
- Follow the steps on screen.
How far you can move your final payment date depends on how often you pay:
| Your plan | How far you can move your final payment date |
|---|---|
| Weekly | 1 to 4 weeks |
| Bi-weekly | 2 to 8 weeks |
So a bi-weekly plan has more room to move than a weekly one. For example, on a weekly plan with a final payment due on May 1, you could move it out by one to four weeks, so as late as May 29, as long as that stays within the limit ahead of your departure.
A few more things to know:
- The fee: $35.
- A limit before you fly: extensions are capped ahead of your departure date.
- One at a time: you can have one extension pending at a time.
What if my trip shows Change Schedule?
There's no Request Extension on these plans, but you have other ways to get breathing room:
- Smaller payments. If you pay bi-weekly, Change Schedule can switch you to weekly payments, so each one is smaller. There's no fee, and nothing is charged today.
- A date that suits you. Pick my own dates, inside Change Schedule, lets you choose your next payment date for $25. Every new date must be at least 5 days before departure.
- A skipped payment. Skip Payment, on Defera Installments plans that show it, makes your next installment $0 for $20. Your remaining payments rise slightly, and your dates stay the same.
What if none of these fit?
We know it's stressful when a payment date is coming up and none of the options quite fit. You can ask us for more time.
Chat with the Defera Concierge, our AI concierge, and it can send a request to our team. It helps to include:
- your booking reference;
- how much more time you're asking for;
- anything you'd like us to know about your situation.
Here's what happens next: your request shows as a card on your trip page, and our team's answer posts there and comes to you by email, usually within 24 hours. How requests to our team work explains the process.