Defera Status tiers

Defera Status is our tier program. The more you spend on completed trips in a calendar year, the higher your tier. Higher tiers earn more Defera Miles and unlock extra perks.

Everyone starts at Member, the default tier. From there, you can move up through Silver, Gold, Platinum and Diamond. You can see your tier and your progress any time on the Rewards page.

How is my tier decided?

Your tier is based on the qualifying dollars you spend on completed trips in a calendar year, from January 1 to December 31. We call that year your qualifying year.

A trip counts as completed once it's paid in full and its confirmation number is released. Your confirmation number is the code the airline uses to find your reservation, and our team releases it after your final payment.

What are the tiers?

From the starting tier up:

  1. Member, the default tier
  2. Silver
  3. Gold
  4. Platinum
  5. Diamond

What do higher tiers get?

  • More Miles. Higher tiers multiply the Miles you earn on completed trips.
  • Perks. These include preferred seating, checked bags and free gift cards on early bookings each year.

There are also birthday bonuses.

The free gift cards that come with a tier are separate from redeeming your Miles for e-gift cards. Every member can redeem Miles for e-gift cards, at any tier. Here's how redeeming Miles for e-gift cards works.

Where can I see my progress?

Open Rewards from the main menu and look for "Your progress". It shows:

  • your current tier,
  • what you've spent so far in your qualifying year,
  • and a projection to the next tier.

How much do I need to spend for each tier?

The spend each tier needs, the earning multipliers and how each benefit renews are all in the program guide on the Rewards page. They can change over time, so the program guide is the place to check for the current details.

Questions about your tier?

Chat with the Defera Concierge, our AI concierge, any time. You can also call +1 (415) 319-8553, where the same AI concierge answers by voice 24/7, or email support@defera.app. Our email response time is 2–5 hours.

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